Seraphina Ltd also known as Seraphina Mind Studio Mind Studio is committed to protecting the privacy and security of our customers and website visitors. We are committed to protecting your privacy and aim to be clear when we collect your information and use it only as you would reasonably expect.
We will not use your personal information unless we have first told you how we will use it or it is obvious how we will use it. Seraphina Ltd and its staff will not sell, rent or give your personally identifiable information to anyone.
The below covers:
Seraphina Ltd also known as Seraphina Mind Studio (“we”,” us” or “our”) is a Limited company registered in England. Our registered office is Mulberry Place, Stane Street, Slinfold, RH13 0QY.
Please see the “Contact Us” section at the end of this notice for details of how to contact our Data Protection Officer regarding this notice.
As a coaching, therapy and training company we will only collect and use your personal data for the following purposes:
We undertake regular reviews of who has access to information that we hold to ensure that your information is only accessible by appropriately trained staff.
We provide guidance and regular data protection training to our staff.
We ensure that there are appropriate controls in place to protect your personal details. For example, our computer network and server is protected and routinely monitored.
We store all the personal information you supply us with on secured servers or in secured paper files. For your protection, any payment details that you provide us with will be encrypted using SSL (Secure Sockets Layers) technology.
Unfortunately, the transmission of information over the internet can never be completely secure. Although we will do our best to ensure that your personal information is protected, we cannot guarantee the security of your data transmitted to the website. Any transmission of your personal information by you is therefore at your own risk. Once we have received your information, we will use strict procedures and security features to try and prevent unauthorised access.
We collect personal information from you directly through our website, over the phone, through surveys and sometimes paper forms.
When you sign up for services, attend sessions, workshops and training, purchase our products or communicate directly with us you may choose to give us certain information – for example, by filling in text boxes or completing registration forms or purchasing products. All this information requires a direct action by you at that time for us to receive it and process it.
you may give us permission to obtain information with those other services. For example, this can be via the payment method you use (PayPal, GoCardless, etc.) or by choosing to send us your location data when accessing our website from your smartphone.
We may collect information about the software on your computer or device (your browser version etc.) and your IP address (your connection with the internet) to improve your interaction with our website and for our records. This may happen automatically without your being aware of it.
Cookies are small files saved to the user’s computer’s hard drive that track, save and store information about the user’s interactions and usage of the website. This allows the website, through its server to provide the users with a tailored experience within this website.
Should users wish to deny the use and saving of cookies from this website onto their computer’s hard drive, they should take necessary steps within their web browser’s security settings to block all cookies from this website and its external serving vendors.
The type and quantity of information we collect and how we use it depends on why you are providing it. The following is a more detailed explanation of what personal information we collect in each circumstance:
For workshop, training and events we may collect:
For event applications, registrations and administration we may also collect:
For Therapy, Coaching and Personal Breakthrough Programs we may collect:
For informing people about our events, we may also collect:
Names and contact details of persons who have expressed interest via email, website, client referral, entered our competition, signed for our newsletter or promotional offers.
For administration of complaints and feedback
To date we have received no complaints. In the unlikely event this happens we will keep:
All information you provide to us is stored on secure servers with our approved third-party suppliers. Any payment transactions are encrypted, and Seraphina Mind Studio do not store any payment information.
Unfortunately, the transmission of information via the internet is never completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our website; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
We may send you marketing and promotional offers:
If you have purchased services, goods, registered for a promotion, event, workshop, training and have consented to receive such marketing.
By email if you have signed up for our newsletter, have entered a competition and consented to receive such marketing.
We may use your purchase history, contact and marketing data to forma view on what we think you may like, be of interest to you to make our communications more relevant to you.
You will always have full control of your marketing presences and can unsubscribe at any time
Seraphina Mind Studio must comply with several statutory and regulatory requirements in relation to data retention.
Your data must be kept for a period of no less than 6 years following the date of your last transaction. We do not sell or rent your personal information to any third party for the marketing purposes. We will periodically review your personal information to ensure we do not keep it longer than is permitted by law.
We continue to review our controls and processes to assure that they are effective in meeting our commitments to our customers.
Seraphina Mind Studio reserves the right to change this Privacy Statement without notice at any time and from time to time, including as needed to comply with the laws and regulations of the jurisdictions within which we operate.
If you have any questions or feedback about this policy, would like us to stop using your information, or want to exercise any of your rights as set out above, please contact us at:
firstname.lastname@example.org , or write to us at:
Seraphina Mind Studio
The information contained in this website is for general information purposes only. While we endeavour to keep the information current and accurate, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.
In no event will we be liable for any loss or damage including, without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.
Through this website you may be able to link to other websites which are not under the control of Seraphina Ltd therefore we have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them. Seraphina Ltd takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.
Turning negative minds into successful minds.
Here at the Seraphina Mind Studio we have seen significant increases in the numbers of students and teachers referred for a broad range of stress and anxiety related problems. From poor concentration, focus, negative self-image, IBS, depression, OCD, eating disorders, stammering to self-harm and panic, the list is growing.
Stress and anxiety hormones are clinically proven to disable cognitive functioning, distorting feeling and emotions. Many of these problems could easily be minimised and even avoided with the correct mind training and knowledge.
Our Successful Minds Program has proved to be an invaluable tool set; many parents and teachers have been amazed at the positive changes they have experienced in themselves, their students and children. During exams some of the most negative, low-grade students became high achievers, attaining grades above their predicted expectations. They sailed through their exams calmly and confidently.
Would you like to improve your chances of success?
Business owner, wife and mum
with 20 years plus years experience of people performance and training.
Niche experience within business leadership, education and mental health.
Board approved trainer of the ABNLP, ANLP, ABH, PLA and endorsed by the GHC. Read more
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